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Customer Reviews.

service

5

Very rapid and professional response to the issue at hand. Excellent customer service and quickly identified root cause and resolved the issue.

09 September 2019

service

4

Quick and efficient.

07 September 2019

service

4

My car was serviced by the agreed time for the agreed price and returned beautifully clean. The young man on the service desk was very pleasant and efficient

07 September 2019

service

4

Very efficient staff and I was well looked after.

07 September 2019

service

5

great service

03 September 2019

service

5

Problem sorted and didn't cost a lot

31 August 2019

service

4

Mechanically great

28 August 2019

service

5

Prompt efficient service and car back on time as promised

21 August 2019

service

3.5

Initially I was booked in for a 48 hour test drive upon enquiring about the mini convertible. I was then told I could only keep the car for 24 hours. Since liaising with a different advisor everything has been top notch

20 August 2019

service

5

Excellent customer service. Very courteous, professional and friendly staff at Blue Bell Mini Crewe.

19 August 2019

service

5

Super friendly staff. Love Gemma.

18 August 2019

service

5

Brilliant service. Just want to say that special thanks goes to Aaron and the service team. Got the car in the same day for diagnostics, got a courtesy car and picked my car up the following day

18 August 2019

sales

5

As above Josh and Joe were so very helpful and made the getting of the new mini a lovely experience. They really helped to make this such a good and easy experience.

17 August 2019

sales

5

From the first viewing to the final selection and purchase of my Mini, I was given informative and helpful facts about the vehicle by the sales man who was also very friendly and polite.

14 August 2019

service

5

All done as advised

11 August 2019

service

1

Issue of contaminated engine oil still with vehicle. Inexperienced reception service staff with limited vehicle engineering knowledge (ie not having the basic knowledge of how a car works and not knowing what simple issues can cause major problems.

05 August 2019

service

5

Super friendly staff and everything was really easy.

03 August 2019

service

5

My car was picked up and returned, fully serviced, before 2.00 pm in the afternoon. Hassle-free and reliable service.

03 August 2019

service

4

That was the service experience. They were very efficient

02 August 2019

sales

5

Polite well knowledgeable sales staff

01 August 2019

service

4

Staff are always very pleasant and friendly and my car always looks lovely and clean inside and out - so the complimentary wash is much appreciated.

27 July 2019

service

2

The car when in for two faults, neither were resolved!

26 July 2019

service

5

The service was on time, well documented (video) and the car was left as good as new

26 July 2019

service

5

Prompt and helpful service

25 July 2019

service

4

Small difference re. date of service but quickly resolved.

19 July 2019

service

5

Staff are very friendly, pleasant and helpful Waiting area is clean and comfortable Coffee is fabulous!

16 July 2019

sales

5

Great service from start to finish, staff made it so easy.

14 July 2019

sales

5

Sales person was professional and easy to talk too.

08 July 2019

service

5

Professional, fine, all done on time

06 July 2019

service

5

Car picked up & returned, kept informed of progress & everything required was completed in the agreed time

05 July 2019

sales

5

Great service and fun

03 July 2019

sales

5

Kept in the picture along the whole process

02 July 2019

service

2

Service was good but unfortunately let down by poor frontline communication. Although I had been assured a courtesy car there was not one available for me. I was told the service would take 1-1.5 hrs but actually took 2+ hours before it was ready

01 July 2019

service

4

Very good service, car immaculate when returned! Was a recall on my car so slight inconvenience.

30 June 2019

service

5

Everybody was polite and friendly

27 June 2019

service

5

Again, great customer service!

25 June 2019

service

4.5

Fantastic service however you didn't reattach my black box so I was given a warning as I didn't know and drove around for 3 weeks before my insurance noticed. (3 warnings and they cancel my insurance)

24 June 2019

service

5

Staff could not have been more helpful

21 June 2019

service

5

Small problems dealt with professionally and quickly.

20 June 2019

service

5

Kept well informed at every stage. All staff that I dealt with were polite and helpful.