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Customer Reviews.

service

1

Issue of contaminated engine oil still with vehicle. Inexperienced reception service staff with limited vehicle engineering knowledge (ie not having the basic knowledge of how a car works and not knowing what simple issues can cause major problems.

05 August 2019

service

5

My car was picked up and returned, fully serviced, before 2.00 pm in the afternoon. Hassle-free and reliable service.

03 August 2019

service

5

Super friendly staff and everything was really easy.

03 August 2019

service

4

That was the service experience. They were very efficient

02 August 2019

sales

5

Polite well knowledgeable sales staff

01 August 2019

service

4

Staff are always very pleasant and friendly and my car always looks lovely and clean inside and out - so the complimentary wash is much appreciated.

27 July 2019

service

2

The car when in for two faults, neither were resolved!

26 July 2019

service

5

The service was on time, well documented (video) and the car was left as good as new

26 July 2019

service

5

Prompt and helpful service

25 July 2019

service

4

Small difference re. date of service but quickly resolved.

19 July 2019

service

5

Staff are very friendly, pleasant and helpful Waiting area is clean and comfortable Coffee is fabulous!

16 July 2019

sales

5

Great service from start to finish, staff made it so easy.

14 July 2019

sales

5

Sales person was professional and easy to talk too.

08 July 2019

service

5

Professional, fine, all done on time

06 July 2019

service

5

Car picked up & returned, kept informed of progress & everything required was completed in the agreed time

05 July 2019

sales

5

Great service and fun

03 July 2019

sales

5

Kept in the picture along the whole process

02 July 2019

service

2

Service was good but unfortunately let down by poor frontline communication. Although I had been assured a courtesy car there was not one available for me. I was told the service would take 1-1.5 hrs but actually took 2+ hours before it was ready

01 July 2019

service

4

Very good service, car immaculate when returned! Was a recall on my car so slight inconvenience.

30 June 2019

service

5

Everybody was polite and friendly

27 June 2019

service

5

Again, great customer service!

25 June 2019

service

4.5

Fantastic service however you didn't reattach my black box so I was given a warning as I didn't know and drove around for 3 weeks before my insurance noticed. (3 warnings and they cancel my insurance)

24 June 2019

service

5

Staff could not have been more helpful

21 June 2019

service

5

Kept well informed at every stage. All staff that I dealt with were polite and helpful.

20 June 2019

service

5

Small problems dealt with professionally and quickly.

20 June 2019

service

5

Good value and friendly service

17 June 2019

service

5

Everything was done on time and staff really friendly

16 June 2019

sales

4

It was a team effort but all the staff were helpful

12 June 2019

service

3.5

We were booked in for 9am, we then asked how long it would take we were told 2 hours about, we return at just gone 11 and firstly were mistaken as a different customer, then we sat for 90 minutes waiting for the car, it still was not washed properly.

11 June 2019

service

5

Exactly what was promised was delivered, slightly cheaper than quoted, slightly quicker too than promised. Nice coffee, friendly receptionist...

10 June 2019

sales

5

Professional and knowledgeable without being overly pushy

10 June 2019

sales

4

No issues apart from unable to fit mudflaps but this is being looked into

09 June 2019

service

5

Fitted the vehicle in for repair at short notice & completed repair quickly.

03 June 2019

service

5

Excellent customer service by friendly staff on my first visit to Blue Bell in Crewe.

31 May 2019

service

5

Good customer service

30 May 2019

service

5

Friendly efficient staff who do a professional job

24 May 2019

service

5

Great experience throughout...booking, drop-off and collection all good.

19 May 2019

service

5

Good service