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Customer Reviews.

service

5

polite staff

15 March 2019

service

5

Easy to deal with and response to customer has been good.

14 March 2019

sales

5

As I previously mentioned, the level of customer service I experienced from Mark was exceptional. Nothing was ever too much trouble & he went above & beyond in helping to ensure the handover went as smooth as possible. I can't thank him enough.

14 March 2019

service

5

Because we think you give excellent service both in the sales department and the after sales department polite and helpful staff.

11 March 2019

sales

4

Good experience with staff but hard sell on extras. Disappointed with the eventual trade in which was significantly less than that agreed when my finances were worked out. My trade in car was not in good shape at the end but I suffered financially.

11 March 2019

service

5

Friendly and professional

10 March 2019

service

5

really good experience.

08 March 2019

sales

5

Car was ready for me, looked fantastic, Josh explained everything until i understood all the controls etc

05 March 2019

sales

5

Joe and Josh were very helpful and found me my perfect car.

05 March 2019

service

1

As above brake light came on-no contact to ask if we wanted the pads changing ?

04 March 2019

service

5

Good customer service

02 March 2019

service

5

Service completed to schedule.

01 March 2019

service

3

What should've been done in half a day, took 3. Disappointed that work took this long when i'd taken my MINI car to a MINI centre with MINI trained techs. Sales guys also only smile for new clients which doesn't make you feel like a "valued" customer

24 February 2019

service

1

They weren't bothered by the lateness of my car. I was compensated £40 for having to wait 3 weeks for my car. It cost me more than that to keep changing my car Insurance.

23 February 2019

service

3

Only one person on service reception when o arrived had to wait 20 minutes to book car in

18 February 2019

service

5

Work done on time

15 February 2019

service

3

Car failed mot on windscreen wiper fault but hardly any problem and I think it should have passed with perhaps a warning to change soon instead of making me pay an extortionate price for new blades!!

14 February 2019

service

5

Very good, friendly service from people who clearly know what they are doing.

11 February 2019

sales

5

The staff listened to what I wanted and tried to give me the best deal to match my needs.

11 February 2019

service

5

Everything I was told would happen happened

08 February 2019

service

5

very helpful and efficient

07 February 2019

sales

5

Great service... Enough said

07 February 2019

service

5

Car always ready when expected no hidden surprises with price of work etc. Car cleaned inside and out ready for collection.

06 February 2019

sales

2

At the time it was pleasant but the issue with the car was already known and no-one bothered filling the car with fuel despite being charged for it.

05 February 2019

sales

5

Everything was clearly and concisely explained

04 February 2019

service

5

From my initial enquiry to driving away from the garage, I felt that I was a valued customer.

04 February 2019

service

4

All went well

03 February 2019

service

5

The car was ready on time, everything was explained and the car had been cleaned

02 February 2019

service

5

Everything done and car even washed

22 January 2019

service

5

I am extremely satisfied with all aspects of dealing with Bluebell, they demonstrate a level of professionalism and helpfulness that is sadly missing from Halliwell Jones who have got the worst aftersales service I have ever been subjected to.

16 January 2019

sales

5

Car well presented on arrival on the date and time organised. Nice showroom with good facilities always offered refreshments. Showroom perfectly shows off the product and suits it

15 January 2019

service

5

Good service

15 January 2019

service

5

Excellent customer service.

14 January 2019

service

3.5

Car is supposed to be set to long life servicing but is flagging up another service due in 2 months. Still not received a call back. Difficult to get through to service department to book.

11 January 2019

service

1.5

2 week wait to book car in,dropped car 0830 had to call at 4pm to see if ready as not heard anything. Advised no charge for work carried out, next day received phone call asking for payment as they had made an error & work needed paying for!

10 January 2019

sales

5

Always kept informed

08 January 2019

service

5

Quick polite pleasant staff.

06 January 2019

service

4

The service department are always prompt and efficient The service offered of collecting the car and returning it is very good.

06 January 2019

sales

5

I was kept informed throughout. The only glich was transferring my cherished number plate and the free 7 day mini insurance

06 January 2019

sales

4

Would have awarded 5 stars but for the Navigation system not being set up on delivery, although this was rectified swiftly.

04 January 2019

sales

5

The whole buying experience from start to finish was very good. Josh who looked after us was excellent.

04 January 2019

sales

5

Smooth transaction

04 January 2019

sales

5

Love my new car

02 January 2019

service

5

Very professional, friendly and efficient staff at BlueBell Mini, Crewe.

27 December 2018

service

3

was told sales would talk to me about a deal to change my car, too busy talking between themselves. one of the issues I raised in regard to the service I was asked if I had been to a back street garage, car has only been back to bluebell or knights

27 December 2018

sales

5

The car was delivered ahead of time and the transaction was perfect with a good handover with everything explained

27 December 2018

sales

5

Professional, friendly and efficient staff at BlueBell Mini Crewe.