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Customer Reviews.

service

5

Again, nothing was too much trouble. Both James & Josh were readily available when I needed to speak to them. They are a great pair!

01 April 2021

sales

5

Very well looked after by James Berry. Easy to do business with and very helpful and friendly.

30 March 2021

service

5

Service team were brilliant

30 March 2021

service

4

Had to wait for my service, I know we are in COVID-19 conditions, but would be nice to be offered a bottle of water.

29 March 2021

service

5

Excellent staff and customer service

29 March 2021

service

5

No reason not to be totally satisfied

29 March 2021

sales

5

Made to feel involved through whole process. Collection of my mini was good in these difficult times.

28 March 2021

sales

5

Things were done properly by James even during covid lock down. All emails and questions were answered and collection of car couldn't of been easier.

28 March 2021

service

5

Fantastic job and great customer service. I love that I got a free voucher for a car valet when it is covid safe. Great touch.

28 March 2021

service

4

Very good communication

24 March 2021

service

5

Good service and polite staff

24 March 2021

service

5

The team at Bluebell always make me feel welcome. They are flexible when dealing with requests. They always strive to provide excellent service and are happy to put things right if things don't quite go to plan. I still come back after 5.5 years.

23 March 2021

service

5

Good job done

23 March 2021

service

5

I love the video of when they examined my car

22 March 2021

service

5

Good service

21 March 2021

service

5

Keep me informed on the service and MOT

21 March 2021

service

5

Good turn around and staff efficient

19 March 2021

service

5

From booking the appointment to delivering my car, being kept up to date with progress and good communication throughout, cant fault it. Service was done during pandemic and was moved to the BMW garage. Process was explained and very well organised.

19 March 2021

service

5

Ease of communication

17 March 2021

service

5

We like the set up and the way we are treated.

17 March 2021

service

5

Easy to drop and collect. Kept informed Covid safe

16 March 2021

service

5

Same as above

15 March 2021

service

5

Very quick, very helpful. Very professional.

15 March 2021

service

5

Everything went to plan, Adam was as helpful as he always is. No waiting or hanging about.

14 March 2021

service

5

Personal service was excellent.

14 March 2021

sales

5

Very professional in all aspects

14 March 2021

service

5

Completely satisfied and will return in future.

13 March 2021

service

5

Prompt and speedy response to my problem

12 March 2021

service

5

As previously mentioned, including the welcoming & professional staff, informative video, telephone discussion re my cars health check & progress report. The ability to pay over the phone to limit my time in the showroom was very much appreciated.

10 March 2021

service

5

Good staff and communication

10 March 2021

sales

5

Excellent service

10 March 2021

service

5

Staff happy to help and go the extra bit

08 March 2021

service

5

Fault fixed and they picked up on the brake fluid change being due also.

08 March 2021

service

5

As above, they completed the service on time, the video was informative and th staff couldn't have been friendlier

08 March 2021

service

5

Adam and Mike kept in contact all the time and let me know what was going on

08 March 2021

service

5

Great service

08 March 2021

service

5

Very professional service

01 March 2021

sales

5

In these difficult times we were given promt information on how our mini was being built & delivery time

28 February 2021

service

5

No hidden surprises

28 February 2021

service

5

Good all round service

27 February 2021

service

5

Easy process from start to finish

27 February 2021

service

5

Everything I mentioned was checked and explained to me

27 February 2021

service

5

Friendly easy to do business.

27 February 2021

service

5

Excellent service

25 February 2021

service

5

Great customer service

24 February 2021

service

5

Total satisfaction

19 February 2021

service

5

kept informed throughout and helpful advice during the two days vehicle with Service Centre

19 February 2021

service

5

Everything is explained in full and if there are issues these are explained and how they can be resolved and if they are urgent etc. The team take time to explain when you don't fully understand or if have further questions.

18 February 2021

service

5

Prompt and helpful

16 February 2021

service

5

The service and professionalism was exemplary. The quality of workmanship was of a high standard. But, the only criticism I have is the cost, in some areas it appears the pricing has increased significantly.