Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Our sales rating is 5.0
Our rating is based on 11 comments from 21 reviews.
5.0
I will only ever use Bluebell Crewe due to past experiences with other garages.
5.0
Fantastic staff and customer satisfaction care, very big thanks to James at Crewe MINI Blue Bell.
5.0
The staff are great, Alex was a star, Jody help my husband with the surprise of personal plates put on the mini when i collected the car.Jody kept me intouch through out the process, Chris was also helpfull friendly. Well done and many thanks
5.0
Very happy, salesman Tim has been excellent
5.0
Couldn't have been more helpful.
5.0
Jodie offered me a test drive which was great, she was as helpful as ever, I'm really pleased
5.0
a very good experience overall, the staff were wecoming and very informative but no pressure
5.0
James Brookes our salesman is a real asset to Blue Bell, well done
5.0
They were extremely helpful
5.0
I'm so pleased I chose Blue Bell to purchase my mini from, really helpful staff
5.0
I was treated like an extremely valued customer and felt that the staff involved couldn't do enough for me
Our service rating is 4.5
Our rating is based on 9 comments from 32 reviews.
5.0
This is a short comment as I have always been completely satisfied with customer service.
5.0
Very efficient service, by far the best experienced
5.0
New wing mirror covers fitted, waited while the work was carried out took approximately 15 minutes in total.
5.0
I am completely satisfied with the dealership service and helpfulness. My dis satisfaction lies with the manufacture of the car and extras bought when new.
5.0
They were able to see me at short notice and sorted everything within 30 mins
5.0
Always a pleasure, thorough, friendly and professional, a good advert for MINI UK. The best I've come across in 50 years of motoring
5.0
Wish the complimentary clean was done properly or not at all
3.0
Prices as with most franchise dealers are a joke. Invariably, you can chip the price down. I just wish that when you put 1,500 2,000 business in servicing, tyres and repairs there in a year you didn't have to fight for it.