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Customer Reviews.

sales

4

A few errors on the salesman’s knowledge.1 was told it was a 1.2 engine and it was a 1.52. Included mini connect and it didn’t .But we got there eventually and happy how the miss understanding was sorted by the sales manager

29 June 2018

service

5

Always helpful. The staff are fantastic every time!

27 June 2018

service

5

Very satisfied when we purchased the mini we bought and we were very happy dealing with Terry who made our purchase run smoothly with no problems.

21 June 2018

sales

5

Couldn’t fault service

12 June 2018

sales

5

The Mini brand is a family and I always feel at home in the showroom. Great staff ,great cars ,great service.

11 June 2018

service

5

everything done

09 June 2018

sales

5

Excellent product backed by an excellent service.

31 May 2018

service

5

We were delighted with every aspect of the service process, from booking the service to collecting the car with all of the work completed. Excellent customer service.

30 May 2018

sales

5

Josh was excellent with no nonsense approach.

30 May 2018

service

5

Great staff and work done efficiently and professionally

29 May 2018

service

4

Very satisfied. Car was ready at the time I was advised.

27 May 2018

service

3.5

No complaints

26 May 2018

service

5

We had a minor issue but this was rectified straight away

18 May 2018

service

5

Friendly and helpful

12 May 2018

sales

5

It was very easy with josh Dony who dealt with purchase of our New and Mini was very good he answered any questions or query’s that we had the delivery was excellent we did have a fault on the wheel of the New car but was quickly dealt with by josh

12 May 2018

sales

5

Everyone at the dealership was friendly and very helpful in all aspects of the purchase of my lovely new car and the return of my other Mini.

11 May 2018

sales

5

Excellent

10 May 2018

sales

5

Excellent experience. Second mini bought from this dealer.

10 May 2018

service

5

Very friendly reception staff and overall quality of the service given

09 May 2018

service

5

They did exactly what they promised in the timescale they stated.

09 May 2018

sales

4

Very good service

09 May 2018

service

5

Faith in mini servicing restored by the level of service given by the staff at Crewe mini

09 May 2018

service

3

Collected car and upon getting in there was a red warning light on. This should have been seen moving the car to collection point. Although it was promptly sorted I had to wait 45 mins while it went back into the workshop.

04 May 2018

service

5

Excellent service all round and my 2 year old loved looking at the new cars and whizzing around the showroom on the Mini trike!

04 May 2018

service

4.5

Very good service and very satisfied.

03 May 2018

sales

5

Excellent service. No pressure to buy. Excellent communication throughout.

03 May 2018

sales

5

Looked after

03 May 2018

service

5

During our first service, a windscreen issue wasn’t corrected properly and the problem carried on for a few months. Numerous attempts were made to contact Mini, they didn’t come back to me, therefore I had to there myself only then to sort it out.

03 May 2018

sales

5

Mark Attwell was/is fantastic

02 May 2018

service

4

It took a little longer than expected

01 May 2018

service

3

Not a service but summer health check

01 May 2018

service

4

Comprehensive service, with little added extras such as the valet and provision of washer fluid - little things.

30 April 2018

sales

5

see previous statements

29 April 2018

sales

5

Lara Gale - my sale advisor - was courteous and helpful and make the process easy and enjoyable

27 April 2018

service

4.5

Again, receving a text to say your car is loaded on transportation and is on its way only to find that a week later it was still in the hands of transport and no one was aware of its location or arival date is a little haphazard. Not Blue Bell fault

27 April 2018

service

5

I've been using this Mini garage since 2006 and I've always been very impressed.

27 April 2018

service

4

Easy to book in and completed in good time.

26 April 2018

service

5

Pleasant staff.Welcoming environment

25 April 2018

service

4.5

The technician did everything he could to find the internal squeak noise & fixed a fault on the car that I didn't take it in for (engine mount), however the car is still squeaking & making the intermittent grinding/ banging noise upon ignition start.

23 April 2018

service

4

Even though the incorrect part was ordered the first time they kept me informed on the situation at all times.

23 April 2018

service

2

Generally speaking, the people who work at Blue Bell Crewe are professional and efficient. However, it is not a warm and welcoming place and I don't look forward to going there. This seems incongruent with the brand.

21 April 2018

service

5

Everyone is friendly and helpful

20 April 2018

service

5

The service department are spot on and very communicative

20 April 2018

service

3

Cost of 4 wheel alignment at £150 is excessive. When the car is washed it’s always left with marks on the windows - it would be nice if they could be dried off with a blade and not a chamois leather.

20 April 2018

service

5

Service was excellent, from phoning to book it in, right through to picking it up. Communication throughout was excellent.

19 April 2018

service

3

My Mini had a fault after the MOT, causing the engine warning light to come on. It was fixed free but was inconvenient as it involved 2 visits to Mini - for diagnosis and then to fix it.

18 April 2018

service

5

Knowledgeable staff, kept me informed of progress. Professional image.

17 April 2018

service

4

Listened to our our request. The service was free with the plan we have which I think is great value

17 April 2018

sales

5

completely hassle free

15 April 2018

service

5

I put complete trust in your garage as you always do an excellent service