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Customer Reviews.

sales

5

Friendly and super efficient service from start to finish provided by Shelly.

08 January 2018

sales

4

Overwhelmed by the fact I was getting a new car which was shown to have the same features my old mini had. With my husband being tall they pumped down the passenger seat, showed me false floor in boot which are some features I already had.

04 January 2018

sales

4

My third Mini purchase, a little bit of a harder sell this time than previous occasions but all in all a good experience. I did have a query with the car order pre-delivery, a couple of items missing from the spec sheet, sorted smoothly and quickly

02 January 2018

service

4

The car brakes were serviced as required. It would have been ideal if the oil and filters etc were also serviced at this time (December 2017) to save me visiting again relatively soon for this to be done (approximately February 2018).

28 December 2017

sales

5

Lovely staff

27 December 2017

service

5

I needed a new tyre and fortunately they had one in stock so it was fitted immediately and my car was cleaned, whilst I sat drinking coffee and reading the paper.

27 December 2017

service

5

I got everything I needed and was kept informed of the work done on my car throughout the day

27 December 2017

service

5

Friendly service no problems whenever I visit

25 December 2017

service

5

Efficient and professional. Car being valeted a great bonus!

23 December 2017

sales

5

The service was amazing and very efficient!

21 December 2017

sales

5

Very pleased with the level of service

21 December 2017

sales

5

Terry was amazing he gave us time to consider the offers and added a personal touch when we picked up the car which was wrapped up in Santa’s grotto which made it magical

20 December 2017

sales

5

Everything was organised very quickly & nothing was too much trouble for the people we dealt with who were happy to discuss any concerns/questions we had & were most helpful.

20 December 2017

service

5

Kept me informed of progress without me having to chase

20 December 2017

service

5

Very efficient

20 December 2017

service

5

whar more can I say.

17 December 2017

service

5

I dealt with Charlie Barber at Crewe Mini who is excellent in dealing with customers and meeting their needs.

16 December 2017

service

5

Good level of communication

15 December 2017

service

5

Fab service and free valet was a lovely surprise

15 December 2017

service

5

Very satisfied, even down to the car being cleaned within the time I was told how long the service would take

15 December 2017

service

5

See above

15 December 2017

service

5

Kate was really friendly and VERY efficient.Courtesy car was booked with no problem and the service was carried out quickly.More importantly Kate kept me informed throughout the process. 10 out of 10 for communication which is key to great business

15 December 2017

service

5

They are efficient & professional.

15 December 2017

sales

5

The sales lady went the extra mile to ensure we were satisfied

09 December 2017

service

5

Booked my vehicle in quickly and had it seen quickly.

05 December 2017

service

5

As above

03 December 2017

sales

5

Very helpful and patient>

28 November 2017

service

3

Service staff talk a good game but the service behind them doesn't back them up.

27 November 2017

service

5

You are treated like someone special

27 November 2017

service

4

Car working well after repair

25 November 2017

service

4

Good customer service and explanation of work carried out etc.

23 November 2017

service

5

I can only judge as to how I feel by the staff that dealt with the service. I have total faith in them.

22 November 2017

service

5

Booking the service was easy, dropping my car off and collecting the courtest car was straight forward and I was phoned when my car was ready to collect.

21 November 2017

service

5

So polite and helpful. Very efficient. Much better experience than the dealership where I bought the car from

19 November 2017

service

5

I have no reason not to award 5 stars. Loved how my service report was talked through with me & car cleaned upon collection.

17 November 2017

sales

5

The dealership was friendly, lively and welcoming Our advisor , Josh Dony, was incredibly knowledgeable about the product and was enthusiastic to give advice and options (unlike Wilmslow & Stockport dealerships which were underwhelming!)

14 November 2017

service

5

Hire car given call given when car ready collect, staff always helpful

14 November 2017

service

5

Polite helpful staff great priced mot

14 November 2017

service

4

Quick service. Helpful staff, however service counter was not reset so another visit was required

10 November 2017

service

5

Efficient, friendly & extremely helpful.

09 November 2017

service

5

Brilliant service

07 November 2017

service

5

They were very polite and professional, the car was ready on time for collection.

07 November 2017

service

5

Great service

07 November 2017

service

5

A couple of minor faults were identified following an MOT and even though there was only two days before the 3 year warranty expired, the work was booked in for the following week at no charge

03 November 2017

service

3

I did feel rather disappointed really, when you spend £24,000 on a mini which is not a year old and you have an extra fitted to it that someone cannot just spend 5 minutes explaining it to you.

30 October 2017

service

5

Work was done to the timescales we were given and the car was returned nicely valeted.

30 October 2017

sales

5

Perfect.

30 October 2017

sales

5

Well the purchase was very straight forward and easy,even though there was paperwork to get through naturally it seemed quite quick and hassle free,brilliant! I collected my new mini from Blue Bell in Crewe and it was just the best experience!!!

23 October 2017

service

5

Always a friendly environment, always put customers before themselves!:)

20 October 2017

service

5

Car dropped off and collected in time 1 1/2 hours later