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Customer Reviews.

service

4

Quick and easy service

13 May 2019

service

5

Kept me posted on how things were going on.

12 May 2019

service

5

Good efficient and I love being able to set up my office in the waiting room while my car is being done. Get more work done than when I'm in the office

12 May 2019

service

5

Again just perfect

12 May 2019

service

3

Car been serviced as required but returned without valeting. Before together with service car was cleaned inside and outside.

11 May 2019

service

4

Extremely pleasant staff all round with no pushy sales and all very helpful and accommodating ?

10 May 2019

service

5

Did everything I needed in friendly professional manner

07 May 2019

sales

3

Disappointed with the reveal and no insensitive as mentioned above Q1. Plus had to chase up paperwork quite a few times.

02 May 2019

service

5

Craig (workshop manager) was extremely accommodating, going "the extra mile".

30 April 2019

sales

5

The staff were very helpful and took time to listen to what I wanted. They kept me informed.

25 April 2019

service

5

The salesman worked hard to find the right car for me for the right price.

22 April 2019

sales

5

Everything was kept as simple as possible and done with the minimum of fuss

16 April 2019

service

5

Again, everything was easily organised and was allowed to collect my car the next day

16 April 2019

service

3

Too much waiting to book in and collect as name customers were given priority

16 April 2019

service

5

I am kept up to date by the service dept and my car comes back valeted.

15 April 2019

sales

5

Everything was explained well. Timescales were adhered to and I was kept informed.

14 April 2019

service

5

Helpful and professional

13 April 2019

service

5

I was of the option that my car had developed a pull to the left & I decided to ask Bluebell Mini Crewe to check the tracking as I didn't want to wear the tyres unevenly. Following a visual check of the suspension your engineers said it was perfect

12 April 2019

sales

5

Very pleasant and helpful staff, I dealt with Terry Wyse and he was extremely helpful but not pushy. Once I'd made my mind up I sat down with him and decided which specifications I wanted, all very straight forward.

11 April 2019

service

4

The only reason I did not give 5 stars is the MOT was due several days after so the car had to go back for the MOT.

10 April 2019

service

4

Booking process very smooth, end of warranty check carried out.

09 April 2019

sales

5

Superb staff.

09 April 2019

sales

3

I bought a car that was from stock. Got told it would take a few days to deliver from the dealer where it was. Turns out it was in Ireland and took over a week to arrive. Got told 3 different delivery dates. Had to use a courtesy car in the interim.

09 April 2019

service

5

No hassle job completed on time

08 April 2019

service

3

As per above comments and although car was cleaned inside the outside was only partly done, wheels not cleaned. They had the car from 10am until 5.30pm.

08 April 2019

sales

5

Customer service and attention to detail from the salesperson I dealt with

08 April 2019

sales

5

Customer service excellent. Staff knowledgeable, polite helpful.

08 April 2019

sales

5

Completely satisfied

07 April 2019

service

4.5

My min was cleaned before it arrived and was only in the same state when I collected her with perhaps a bit more dust on her.

06 April 2019

service

5

Job done efficiently, in time, txt to let me know my car was ready and always the offer of a lift to work..... which I kindly declined as good opportunity to get some exercise in!!

06 April 2019

sales

5

Completely satisfied with the service we have received.

05 April 2019

service

5

Great customer service, superb courtesy car

05 April 2019

sales

5

Good showroom with choice of models on display. Staff very friendly, listened to my requirements and made a proposal without the usual but unnecessary hard sell.

02 April 2019

sales

5

Joe Wardle made sure it was seamless from start to finish. I have a car with exactly what I want and didn't have to compromise.

29 March 2019

sales

5

Everyone very helpful and made it easy

28 March 2019

sales

5

Very friendly

26 March 2019

service

5

Always good service. Helpful staff

25 March 2019

service

5

Very helpful when I rang to book and work carried out promptly- thank you.

24 March 2019

service

5

Service completed in the time frame given at time of booking

23 March 2019

service

5

Great sales person who dealt with me.

21 March 2019

sales

5

excellent customer service, prompt and listened to us on what we wanted

21 March 2019

sales

5

All as expected

18 March 2019

sales

5

It was a pleasant experience from start to finish

18 March 2019

service

5

The service staff couldnt be more helpful.

18 March 2019

service

5

I was kept well informed during the process and am more than satisfied with the staff that I dealt with.

17 March 2019

service

5

polite staff

15 March 2019

service

5

Easy to deal with and response to customer has been good.

14 March 2019

sales

5

As I previously mentioned, the level of customer service I experienced from Mark was exceptional. Nothing was ever too much trouble & he went above & beyond in helping to ensure the handover went as smooth as possible. I can't thank him enough.

14 March 2019

service

5

Because we think you give excellent service both in the sales department and the after sales department polite and helpful staff.

11 March 2019

sales

4

Good experience with staff but hard sell on extras. Disappointed with the eventual trade in which was significantly less than that agreed when my finances were worked out. My trade in car was not in good shape at the end but I suffered financially.