Quick and easy service
Quick and easy service
Kept me posted on how things were going on.
Good efficient and I love being able to set up my office in the waiting room while my car is being done. Get more work done than when I'm in the office
Again just perfect
Car been serviced as required but returned without valeting. Before together with service car was cleaned inside and outside.
Extremely pleasant staff all round with no pushy sales and all very helpful and accommodating ?
Did everything I needed in friendly professional manner
Disappointed with the reveal and no insensitive as mentioned above Q1. Plus had to chase up paperwork quite a few times.
Craig (workshop manager) was extremely accommodating, going "the extra mile".
The staff were very helpful and took time to listen to what I wanted. They kept me informed.
The salesman worked hard to find the right car for me for the right price.
Everything was kept as simple as possible and done with the minimum of fuss
Again, everything was easily organised and was allowed to collect my car the next day
Too much waiting to book in and collect as name customers were given priority
I am kept up to date by the service dept and my car comes back valeted.
Everything was explained well. Timescales were adhered to and I was kept informed.
Helpful and professional
I was of the option that my car had developed a pull to the left & I decided to ask Bluebell Mini Crewe to check the tracking as I didn't want to wear the tyres unevenly. Following a visual check of the suspension your engineers said it was perfect
Very pleasant and helpful staff, I dealt with Terry Wyse and he was extremely helpful but not pushy. Once I'd made my mind up I sat down with him and decided which specifications I wanted, all very straight forward.
The only reason I did not give 5 stars is the MOT was due several days after so the car had to go back for the MOT.
Booking process very smooth, end of warranty check carried out.
I bought a car that was from stock. Got told it would take a few days to deliver from the dealer where it was. Turns out it was in Ireland and took over a week to arrive. Got told 3 different delivery dates. Had to use a courtesy car in the interim.
No hassle job completed on time
As per above comments and although car was cleaned inside the outside was only partly done, wheels not cleaned. They had the car from 10am until 5.30pm.
Customer service and attention to detail from the salesperson I dealt with
Customer service excellent. Staff knowledgeable, polite helpful.
My min was cleaned before it arrived and was only in the same state when I collected her with perhaps a bit more dust on her.
Job done efficiently, in time, txt to let me know my car was ready and always the offer of a lift to work..... which I kindly declined as good opportunity to get some exercise in!!
Completely satisfied with the service we have received.
Great customer service, superb courtesy car
Good showroom with choice of models on display. Staff very friendly, listened to my requirements and made a proposal without the usual but unnecessary hard sell.
Joe Wardle made sure it was seamless from start to finish. I have a car with exactly what I want and didn't have to compromise.
Everyone very helpful and made it easy
Always good service. Helpful staff
Very helpful when I rang to book and work carried out promptly- thank you.
Service completed in the time frame given at time of booking
Great sales person who dealt with me.
excellent customer service, prompt and listened to us on what we wanted
All as expected
It was a pleasant experience from start to finish
The service staff couldnt be more helpful.
I was kept well informed during the process and am more than satisfied with the staff that I dealt with.
Easy to deal with and response to customer has been good.
As I previously mentioned, the level of customer service I experienced from Mark was exceptional. Nothing was ever too much trouble & he went above & beyond in helping to ensure the handover went as smooth as possible. I can't thank him enough.
Because we think you give excellent service both in the sales department and the after sales department polite and helpful staff.
Good experience with staff but hard sell on extras. Disappointed with the eventual trade in which was significantly less than that agreed when my finances were worked out. My trade in car was not in good shape at the end but I suffered financially.